Page tree
Skip to end of metadata
Go to start of metadata

Process Owner:  Sue Max

Process Approver:   Debbie Hogan

The following guide forms the first two steps in the journey of a Casual Staff member on Event Day from the initial check in at the accreditation booth through to clocking out at the end of the Event Shift. This process is part of the Staff Processes and applies to Casual Staff employees across all departments.

Predecessors

  • Casual Staff member have been offered and accepted Event Day shift(s) through Rostering Processes 

  • Casual Staff have a valid photo and vein scans have been registered (exists) in Time Target

Business Rules

  • This process applies to all Casual and Permanent Staff members who are required to work Event and Non-Event Day Shift(s) at Bankwest Stadium

Process Overview

Step-by-step guide

1. Check In at Accreditation Booth

 1.1 Proceed to Accreditation for Identification and Event shift details

Casual Staff to arrive at accreditation booth, present photo ID and to place any finger (index, middle, ring) on the vein scanner. Use left hand for indoors and right hand for outdoor scans.


SOS Team to verify Casual Staff employee with details in the Humanforce Kiosk

Refer to Vein Scan Troubleshooting Guide for step-by-step guide to resolve issues

 1.2 Obtain Wristband

Once verified, the SOS Team will print an accreditation wrist band by clicking ''Print Wrist Band" and attach to Casual Staff with details; Employee Name, Employee Code, Roster Start and End Time, Role, Department, Area and Meeting Point


2. Clock In at Assigned Briefing Location or Outlet

After completing check in process, proceed through normal steps for your assigned department (cloaking, uniforms, etc), arriving at your assigned Briefing Location.  Your Clock In process will depend on the area where you are rostered and the type of device available in that location for Clocking In and Out.  The types of devices are as followed:

  • TimeTarget Kiosk with Vein Scanner (Wall)  
  • Duty Manager tablet without vein scanner
  • POS Terminal without vein scanner 
  • Premium Suite Tablet without vein scanner

2.1 TimeTarget Kiosk with Vein Scanner (Wall)

TimeTarget Kiosks are located in areas where high numbers of staff need to clock in or in areas where it is not easy to access POS terminals.  Follow the steps below to use this type of device


 2.1.1 Login to Kiosk using the vein scanner

On the Kiosk login screen, place any finger (index, middle, ring) on the vein scanner. Use left hand for indoors and right hand for outdoor scans. The Scanner Ready light should be on and it will emit a beep sound when the vein scan is captured.



 2.1.2 Press 'Start Work' to record start time of Event shift

The Clock In Screen will appear, displaying the rostered shift. Note Name and employee id in the top right side. Current Time is displayed on the left.

Once shift details are verified, Select 'Start Work' to record the start time.

 2.1.3 Logout of Kiosk

If you start work, start break, end break, or end shift, you will automatically be logged out of the TimeTarget Kiosk. In the case where you do not complete one of these functions and need to log out, route to the top right corner and select the "Logout" button to exist.

Note: The kiosk will automatically logout if there is no activity on the screen across a 1 minute period.

2.2  Duty Manager tablet without vein scanner


 2.2.1 Login to Humanforce Kiosk with Employee Code and Password using virtual number pad and keyboard

 2.2.2 Press 'Start Work' to record start time of Event shift

 2.2.3 Logout of Humanforce Kiosk

2.3 POS Terminal without vein scanner

 2.3.1 Launch Humanforce Kiosk by pressing ''WEB"

 2.3.2 Login to Humanforce Kiosk with Employee Code and Password using virtual number pad and keyboard

 2.3.3 Press 'Start Work' to record start time of Event shift

 2.3.4 Logout of Humanforce Kiosk

2.4 Suite tablet without vein scanner

 2.3.1 Tap the screen to deactivate Suite app screen save and tap ''Time Target" button to launch Humanforce Kiosk

 2.4.2 Login to Humanforce Kiosk with Employee Code and Password using virtual number pad and keyboard

 2.4.3 Press 'Start Work' to record start time of Event shift

 2.4.4 Logout of Humanforce Kiosk