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Process Owner: Sue Max
Process Approver: Debbie Hogan
The following guide forms the first two steps in the journey of a Casual Staff member on Event Day from the initial check in at the accreditation booth through to clocking out at the end of the Event Shift. This process is part of the Staff Processes and applies to Casual Staff employees across all departments.
Predecessors
Casual Staff member have been offered and accepted Event Day shift(s) through Rostering Processes
Casual Staff have a valid photo and vein scans have been registered (exists) in Time Target
Business Rules
This process applies to all Casual and Permanent Staff members who are required to work Event and Non-Event Day Shift(s) at Bankwest Stadium
Process Overview
Step-by-step guide
1. Check In at Accreditation Booth
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Casual Staff to arrive at accreditation booth, present photo ID and to place any finger (index, middle, ring) on the vein scanner. Use left hand for indoors and right hand for outdoor scans.
SOS Team to verify Casual Staff employee with details in the Humanforce Kiosk Refer to Vein Scan Troubleshooting Guide for step-by-step guide to resolve issues |
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Once verified, the SOS Team will print an accreditation wrist band by clicking ''Print Wrist Band" and attach to Casual Staff with details; Employee Name, Employee Code, Roster Start and End Time, Role, Department, Area and Meeting Point
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2. Clock In at Assigned Briefing Location or Outlet
After completing check in process, proceed through normal steps for your assigned department (cloaking, uniforms, etc), arriving at your assigned Briefing Location. Your Clock In process will depend on the area where you are rostered and the type of device available in that location for Clocking In and Out. The types of devices are as followed:
- TimeTarget Kiosk with Vein Scanner (Wall)
- Duty Manager tablet without vein scanner
- POS Terminal without vein scanner
- Premium Suite Tablet without vein scanner
2.1 TimeTarget Kiosk with Vein Scanner (Wall)
TimeTarget Kiosks are located in areas where high numbers of staff need to clock in or in areas where it is not easy to access POS terminals. Follow the steps below to use this type of device
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On the Kiosk login screen, place any finger (index, middle, ring) on the vein scanner. Use left hand for indoors and right hand for outdoor scans. The Scanner Ready light should be on and it will emit a beep sound when the vein scan is captured.
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The Clock In Screen will appear, displaying the rostered shift. Note Name and employee id in the top right side. Current Time is displayed on the left. Once shift details are verified, Select 'Start Work' to record the start time.
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If you start work, start break, end break, or end shift, you will automatically be logged out of the TimeTarget Kiosk. In the case where you do not complete one of these functions and need to log out, route to the top right corner and select the "Logout" button to exist.
Note: The kiosk will automatically logout if there is no activity on the screen across a 1 minute period. |
2.2 Duty Manager tablet without vein scanner
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2.3 POS Terminal without vein scanner
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2.4 Suite tablet without vein scanner
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3. Start Break
3.1 Wall mount Kiosk with vein scanner
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On the Humanforce Kiosk login screen, place any finger (index, middle, ring) on the vein scanner. Use left hand for indoors and right hand for outdoor scans.
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3.2 Wall mount Kiosk/Duty Manager tablet without vein scanner
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3.3 POS Terminal without vein scanner
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3.4 Suite tablet without vein scanner
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4. End Break
4.1 Wall mount Kiosk with vein scanner
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On the Humanforce Kiosk login screen, place any finger (index, middle, ring) on the vein scanner. Use left hand for indoors and right hand for outdoor scans.
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4.2 Wall mount Kiosk/Duty Manager tablet without vein scanner
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4.3 POS Terminal without vein scanner
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4.4 Suite tablet without vein scanner
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5. Clock Out
5.1 Wall mount Kiosk with vein scanner
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On the Humanforce Kiosk login screen, place any finger (index, middle, ring) on the vein scanner. Use left hand for indoors and right hand for outdoor scans.
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5.2 Wall mount Kiosk/Duty Manager tablet without vein scanner
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5.3 POS Terminal without vein scanner
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5.4 Premium Suite Tablet without vein scanner
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